LANSING — The Michigan Department of Technology, Management and Budget (DTMB) is looking for citizens interested in volunteering to participate in usability studies to help improve state websites and applications.
“We’re looking for all types of users, we need a range of expert users to novice users,” said Yvonne Morrison, service manager of the User Experience and Quality Assurance team. “
Anyone 18 years of age or older interested in taking part in a usability study can fill out a participant questionnaire at: www.surveymonkey.com/s/SoMUsabilityStudy. In addition to basic personal information, the questionnaire also features several questions about Internet usage, as each usability study needs a diverse group of testers with varying degrees of experience.
Residents can also find a link to the questionnaire in the “Help & Contacts” section of the www.michigan.gov website by clicking “Help Us Improve.”
As the need for usability testers arises, DTMB employees will contact individuals who completed the participant questionnaire. Some tests can be done from the comfort of your own home, while others require visiting the Usability Lab in Lansing.
“This is a great opportunity for residents all across Michigan to help their state government improve its websites for a better user experience,” said David Behen, director of DTMB and state Chief Information Officer. “I encourage anyone interested in participating to do so.”
For more information about participating in a usability study, contact the User Experience and Quality Assurance team via email at: firstname.lastname@example.org.
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